Grievance Redressal Mechanism

Yoki Financial Services Private Limited is committed to addressing client and investor grievances promptly and fairly, in line with the IFSCA’s regulatory framework.

Lodging a Complaint

Clients or investors may submit grievances in writing or via email to the Company.

Resolution Process

The Company shall endeavor to resolve all grievances within the stipulated time. In case additional time is required, the complainant shall be informed of the reason for delay and the expected timeline for resolution.